Last Updated: 28 January 2025

1. About These Terms

These Terms of Use ("Terms") govern the relationship between you and Playabit Ltd, a company registered in England and Wales, with its registered address at 12 Hammersmith Grove, London, England, W6 7AP ("Playabit", "we", "us", or "our"), regarding your access to and use of our games, websites, and related services (the "Services").

The Services include all information, text, graphics, software, and other content made available through our games and websites, regardless of how you access them — whether via computer, mobile device, our website, or any other platform or device (each a "Game" and together the "Games").

By accessing or using the Services, including by downloading or playing any of our Games, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.

We may update or modify these Terms from time to time. When we do, we will post the updated version and indicate the "Last Updated" date at the top of this page. Your continued use of the Services after the Terms have been updated constitutes your acceptance of the revised Terms.

We may also modify, suspend, or discontinue any part of the Services at any time without prior notice. We are not liable to you or any third party for any such changes or interruptions.

Your use of the Services may also be subject to additional terms, policies, or guidelines published by Playabit, including our Privacy Policy, which is incorporated into these Terms by reference.

2. Eligibility

Our Games are designed to be family-friendly and suitable for a general audience. However, by using our Services, you confirm that:

• If you are under the age of 18, you have permission from a parent or legal guardian, and they have reviewed and accepted these Terms on your behalf.
• If you are a parent or legal guardian accepting these Terms on behalf of a minor, you agree to these Terms both for yourself and on behalf of that minor, and you are fully responsible for their use of the Services.

We do not knowingly collect personal data from children under 13 without parental consent. Please see our Privacy Policy for more information.

3. Your Account

Some features of the Services may require you to register an account ("Account") or link a third-party account (such as Apple or Google). By creating or linking an Account, you agree to:

• Keep your login credentials secure and confidential
• Not share your Account or credentials with anyone else
• Not create an Account using false information or on behalf of another person
• Not sell, rent, license, transfer, or otherwise make your Account available to any third party

If you share your Account or credentials with others — whether intentionally or not — you are fully responsible for any resulting activity, including unauthorised access or purchases.

You acknowledge that your Account, including all gameplay data, progress, achievements, and virtual items associated with it, is part of the Services and remains the property of Playabit. You are granted a personal, non-transferable, revocable licence to use your Account solely for personal, non-commercial purposes in accordance with these Terms. You do not acquire any ownership rights in the Account or any part of the Services.

Playabit may suspend, restrict, or terminate your Account if:

• You breach these Terms or applicable law
• You upload or share illegal or inappropriate content or misuse the Services
• Your behaviour poses a risk to the integrity, security, or lawful operation of the Services
• We are required to do so by law or by a platform provider

Your Player ID

Each player has a unique identifier called a Player ID (also known as User ID). You can find your Player ID in the game settings. This ID helps us identify your account for support purposes.

4. Virtual Items and Purchases

Our Services may allow you to purchase for real money, earn, or otherwise obtain virtual currency, items, or other digital features ("Virtual Items") for use within our Games. Virtual Items may include, for example, in-game currency, boosters, decorative items, energy, or lives.

Nature of Virtual Items

Virtual Items are digital content that exist solely within our Games and have no monetary or real-world value. They are not your personal property and cannot be exchanged for real money, goods, or services outside the Services. You do not acquire any ownership rights in Virtual Items, and you may not sell, trade, or transfer them to others.

All Virtual Items are licensed, not sold. You are granted a limited, non-exclusive, non-transferable, revocable licence to use them solely within the Services for your personal, non-commercial use, and only as expressly permitted in the Games. We may add, modify, restrict, or remove Virtual Items at any time, including adjusting their functionality, availability, or price, with or without notice.

Purchases and Payment

Virtual Items are offered for purchase through third-party platforms such as the Apple App Store, Google Play Store, or other authorised providers ("Platform"). All purchases are subject to the Platform's own terms, including payment processing and refund policies.

When you make a purchase, you authorise the Platform to charge your selected payment method for the displayed price, including any applicable taxes or fees. Delivery of Virtual Items is typically immediate. By purchasing Virtual Items, you request immediate performance of the contract and acknowledge that you lose your right of withdrawal once the digital content is delivered, in accordance with the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Refunds

Playabit does not issue refunds directly for purchases made through app stores or other Platforms. If you believe you are entitled to a refund, you should contact the Platform through which the purchase was made:

• For Apple App Store purchases, see the Apple Media Services Terms and Conditions
• For Google Play purchases, see the Google Play Terms of Service

Restrictions and Loss of Access

You are not allowed to:

• Acquire or use Virtual Items through unauthorised means (such as hacks, bots, exploits, or third-party tools)
• Sell, rent, sublicense, or commercially exploit Virtual Items
• Use Virtual Items for purposes outside of the Services

We may remove or revoke access to Virtual Items if they were acquired through fraud, error, or unauthorised methods, if your Account is suspended or terminated under these Terms, or if your use of Virtual Items violates any law, platform policy, or these Terms.

We are not responsible for any loss of Virtual Items resulting from unauthorised access to your Account, security breaches, or your failure to safeguard your login credentials.

5. User Conduct

Your use of the Services is governed by these Terms. You are fully responsible for knowing, understanding, and complying with these rules at all times. These rules apply to all aspects of your interaction with the Services, including selecting an in-game name, sending messages, submitting support requests, and accessing or using any part of the Games or related features.

Prohibited Conduct

You agree that, under no circumstances, will you engage in any of the following conduct. Any such violation may lead to actions taken in accordance with these Terms, including the termination of your Account:

• Transmit, post, or communicate any content that is offensive, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or discriminatory
• Disclose, publish, or share any other user's personal data or confidential information without their express, written consent
• Violate or infringe any third party's rights, including intellectual property, contractual, or privacy rights
• Promote, encourage, or engage in any illegal activity
• Improperly use Playabit's customer support channels, including submitting false reports
• Interfere with or disable any feature that restricts or enforces limitations on the use of or access to the Services
• Defraud or attempt to defraud other users
• Sell, rent, license, trade, or otherwise transfer any part of the Services in exchange for money or other items of value
• Use unauthorised third-party software, bots, cheats, automation tools, mods, exploits, or any other unauthorised means to access, alter, or interfere with the Services
• Use offensive, inappropriate, or misleading names for in-game groups, teams, or similar user-created entities

Chat and Communication Features

The Services may include communication features such as in-game chat ("Chat Features"). You agree to use these features only for lawful, respectful, and non-commercial purposes. Playabit may monitor and moderate Chat Features either automatically or manually to detect violations of these Terms and/or applicable law and may block, restrict, or remove infringing messages or content.

You acknowledge that messages you share may be visible to other users and may be reviewed or reported by them. You should not share any information you wish to keep private.

We may take measures if you breach these Terms, including:

• Removing or disabling access to content or Chat Features
• Restricting access to Chat Features or multiplayer elements
• Modifying content that is illegal or harmful
• Suspending or terminating your Account

6. User Content

The Services may allow you to create and share content, including in-game chat messages, usernames, team names, profile information, and similar content ("User Content").

You retain ownership of your User Content. However, by submitting User Content through the Services, you grant Playabit a limited, non-exclusive, worldwide, royalty-free licence for the duration of your use of the Services, to host, store, reproduce, publicly display, and distribute such content solely for the operation, promotion, and improvement of the Services. You may withdraw this licence by deleting your User Content or terminating your Account, except where retention is necessary for legal, security, or contractual purposes.

You represent and warrant that:

• You have all the necessary rights to submit the User Content and to grant the licence described above
• Your User Content does not infringe the rights of any third party, including intellectual property, privacy, publicity, or any other rights
• Your User Content complies with these Terms and applicable law

We reserve the right to monitor, review, remove, edit, or disable access to User Content if we determine that it violates these Terms and/or applicable law.

If you believe that any content on the Services violates these Terms or applicable laws, you may report it by contacting us at support@playabit.com.

7. Intellectual Property

The Services, including all content and materials made available through them — such as the Games, software, source code, graphics, images, music, audio, text, animations, characters, gameplay features, user interface, branding, and all other elements — are owned or licensed by Playabit and are protected by copyright, trademark, and other intellectual property laws.

You acknowledge and agree that all rights, title, and interest in and to the Services and all associated intellectual property remain the exclusive property of Playabit or its licensors. You do not acquire any ownership rights by accessing or using the Services.

Subject to your compliance with these Terms, Playabit grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for your personal, non-commercial entertainment purposes. You may not use, reproduce, distribute, modify, publicly perform, publicly display, create derivative works from, or exploit any part of the Services except as expressly authorised by Playabit in writing.

Without limitation, you may not:

• Copy, distribute, or otherwise make the Services or any part thereof available to third parties
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services or any part of them
• Use the Services or any part of them for any commercial purpose or in any manner not expressly permitted by these Terms
• Remove, obscure, or alter any proprietary notices, labels, or legal marks from the Services

All trademarks, service marks, logos, trade names, and trade dress appearing on or within the Services are the property of Playabit or their respective owners. You may not use any of these without prior written permission.

8. Termination

Playabit reserves the right to suspend, restrict, or terminate your access to the Services — including your Account, User Content, and Virtual Items — in the following cases:

• A breach of these Terms or applicable law
• Use of the Services in a way that may cause legal liability, disrupt the Services, or interfere with the experience of other users
• Submission of content or behaviour that violates our User Conduct rules
• Fraud, cheating, or abusive behaviour
• Inactivity of your Account for an extended period
• Where required by law, regulation, or a platform provider

You may terminate your use of the Services and request the deletion of your Account at any time by contacting us at support@playabit.com. Upon termination, your licence to use the Services will immediately end, and any User Content, Account data, progress, or Virtual Items associated with your Account may be deleted and will no longer be accessible.

We are not liable for any loss of access, data, or content resulting from a termination or suspension of your Account in accordance with these Terms.

9. Disclaimers and Limitation of Liability

All content, software, and services offered through the Services are provided "as is" and "as available," without warranties of any kind.

To the fullest extent permitted by law, Playabit expressly disclaims all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty, representation, or guarantee that:

• The Services will be uninterrupted, timely, secure, or error-free
• Any defects will be corrected
• The content or information provided through the Services will be accurate, complete, or up to date
• The Services will be compatible with your device or network

Any download, installation, or use of the Services is done at your own discretion and risk. You are solely responsible for any damage to your device, loss of data, or other harm resulting from such use.

Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Subject to the above, to the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We shall not be liable for any loss of profits, data, use, goodwill, or other intangible losses
• Our total aggregate liability to you for all claims arising from or relating to the Services shall not exceed the greater of: (a) the total amount you paid to us in the six (6) months prior to the event giving rise to the claim, or (b) £100

10. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, except that:

• If you are a consumer resident in another part of the United Kingdom, you may also bring proceedings in the courts of your country of residence
• If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and you may benefit from any mandatory consumer protection provisions of that country

Alternative Dispute Resolution

If you are not satisfied with how we have handled any complaint, you may wish to use an alternative dispute resolution service. The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr.

11. Miscellaneous

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable for any reason, the remaining provisions will remain in full force and effect.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Playabit regarding your use of the Services.

12. Contact Us

If you have any questions or comments about these Terms, please contact us: